Keep your members engaged

Tested tactics to help your members get the most from your organisation.

Strong engagement is a good barometer of the value you’re delivering to your members.

Acquiring a new member is one thing – keeping them engaged in your organisation is another entirely.

And when a member is actively engaging with your organisation by making use of your products and services, and consuming the content you share, it’s a good sign that you’re delivering value.

Proactive communication, however, takes time. That’s where ClearConnect comes in.

Our UK-based team can help you engage with your members on a regular basis.

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How ClearConnect can help your member engagement

On-boarding

Welcome emails and calls to ensure your new members hit the ground running.

Customer services

When your members have queries, we’re here to help.

Member check-in calls

We will call your members to help them get the most from their membership.

Encourage event attendance

In the run-up to events we’ll call members to make sure they know what’s happening.

Post event calls

After events, we call attendees to give them an opportunity to offer feedback.

Member surveys

We help your members have their say – and gain valuable insights for your organisation – by conducting survey calls.

We work within your ClearCourse CRM solution

We’re part of the ClearCourse group and specialise in the industry-leading solutions from APT, Felinesoft, Millertech, Protech, Silverbear and Trillium.

Working directly with your membership management solution, we complete your key tasks, avoiding double data entry and eliminating the need for spreadsheets.

We work with the best membership organisations

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“ClearConnect has provided the society with outsourced membership services over the past 18 months. It has been run very well by the team and proved popular with members. We are provided with weekly call analytics that allow us to consistently see the value the service is adding.”

Russell Hobbs, Finance Director, The British Psychological Society